Focused on designing impactful solutions that elevate user experiences and drive business growth.
Driven by active research, I uncover user stories and core needs, fostering elevated user experiences and user-centric product decisions.
Advocate for Users
Vetoed restrictive 1-hour appointment windows, maintaining the existing 4-hour window, becoming a product differentiator.
Stakeholder Empathy
Led talks on parts and returns, promoting empathy and influencing user-centric decisions.
Democratizing User Insights
Documented user research in knowledge bases, empowering stakeholders with user insights.
Mentored designers, offered feedback, and fostered their growth and success.
Collaborated closely with stakeholders to align and establish buy-in, fostering collaboration and bridging teams.
Transformed visions into actionable roadmaps, ensuring alignment throughout development.
In my journey as a product designer, I've had the privilege of contributing to products whose impact extends far beyond pixels on a screen.
TLDR
